Student Name: Jose A Ruiz Course: Accounting 5311 teacher: Dr. Karl Putnam Due Date: 11-22-2010 shape paper: Nordstrom Payment Method moral philosophy Section: Union Carbide Bhopal Plant For some(prenominal) decades Nordstrom has been a leader and trim back setter within the sell business sector. Along with red-carpet(prenominal) and upscale clothing the remembering has set itself apart with its princely customer process that has aband geniusd the fellowship a hawkish advantage a scorest similar competitors. In order for the community to start out note such a high standard in customer help an employee remunerate brass was put into base in the mid 1960s. This scheme has keep and even im seek the aim of customer service but it has excessively created a ostracise working environs in which competitive determined employees enlarge while many others feel cheated and left behind. Although this rise has proved to be prosperous business wise it has also created a backlash of foetid media for the company. The reward system is not bad by form but its major flaws absorb in the application of the system by middle management. thr one and only(a) W. Nordstrom founded Nordstrom in 1901 as a shoe store point to women shoppers. by the years the company has diversified and has become one of the steer retailers of high intercept apparel, shoes and accessories.
By the block off of 1989, Nordstrom department stores sales were dear to $3 billion with one of the highest pull in margins in the industry. Nordstrom which went public in 1971 (NYSE:Â JWN), has been managed by the Nordstrom family, who until present twenty-four minute of arc period still receive about half of the company. The family has maintained the philosophical system of the companys founder: extend the customer the trounce in service, selection, quality, and value. This philosophy has helped Nordstrom gain a goodish commercialise share while enjoying everywhere 20 years of incessant earnings growth [Stevenson 1989]. During the 1980s Nordstrom customer service was considered the unchallenged leader in the retail industry....If you want to lend a full essay, order it on our website: Ordercustompaper.com
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